Terms of Service

The service

Trade Manager is online software for construction companies to manage clients, jobs, hours, expenses, estimates, contracts, invoices, payroll and reports.

Accounts and users

The person who creates the company becomes its Owner and is responsible for who is invited and what access each user has.

Keep passwords private. You are responsible for activity under your company's users. Tell us right away if you suspect unauthorized access.

Free trial, plans and payment

New companies get a [14]-day free trial. When it ends without a subscription, the company becomes read-only for [14] days and is then locked. The information is kept as described in the Privacy Policy.

Plans are priced in Canadian dollars by number of users, are billed monthly in advance, and include every module. Prices exclude applicable taxes. [Refund and price-change rules to be confirmed.]

Your information

You own the information you enter. You give us permission to store and process it only to provide and secure the service.

You are responsible for having the right to enter the information you store, including your employees' and clients' personal information, and for telling them how it is used.

You can download all of your information at any time.

Payroll, tax and legal content

Payroll calculations are a tool to help you. CPP and EI follow the rates loaded for each year, and income tax is entered by you from the CRA's payroll calculator. You remain responsible for checking amounts and for your obligations as an employer.

Contract templates and other legal text are starting points, not legal advice. Have them reviewed by a lawyer in your province. You are responsible for the contracts you sign with your clients, including electronic signatures.

Acceptable use

Do not use the service to break the law, to store information you are not allowed to have, to try to access other companies' information, or to interfere with the service. We may suspend access to protect the service or other customers.

Availability and changes

We work to keep the service available and secure, but we do not guarantee it will be uninterrupted or error-free. We may improve and change features.

We may update these terms. If a change is significant, we will tell Owners at least [30] days before it applies.

Liability

[Limitation of liability, to be written with a lawyer. A common approach limits liability to the fees paid in the 12 months before a claim, and excludes indirect losses, to the extent the law allows.]

Ending the service

You can cancel at any time; access continues until the end of the paid period. We may end the service for a serious breach of these terms. In both cases you can export your information first, as described in the Privacy Policy.

Law and contact

These terms are governed by the laws of [province] and the federal laws of Canada that apply there.

Questions: [email address, for example support@trademanager.ca].